Frequently Asked Questions (FAQ)
Q: What is unique about these servers?
Q: I died from a sudden server crash and lost all my stuff. Can I get it back?
A: Unfortunately not. In official, this does not happen and if we had to do this for everybody it would take too much time
Q: When does the server wipe?
A: The server typically wipes when it dies, it does not have a set time.
Q: How do I report something?
A: Use the #support-ticket channel in the discord and follow the support ticket format given. An admin will get back to you soon.
Q: Do I get my stuff back when I'm meshed
A: Make sure to record a clip of you getting meshed and the stuff you lost if you're online. If you're offline, do your best to show us what you lost. An admin will come to your base and make sure it was 100% a mesh and get what you lost (based on the tribe log) back.
Q: What happens if I'm teamed on?
A: Provide the names of the tribes and plenty of sufficient evidence to an admin. Getting teamed does not mean when you are in a 3-way flyer battle and the other 2 people happen to target you. Make sure to record all the evidence you can and there will be consequences for the teamers.
Q: What if I'm insided?
A: Admins take little to no action on personal tribe issues. This includes insiding. We strongly don't recommend merging or joining with people you have just met. In Depth Info:
Q: What if I lose an item by cheaters?
A: Getting your stuff back that was lost by people who were breaking the rules is not easy. We need sufficient evidence to see what was lost, as we can not just take your word as to what you lost.
Q: Can you clear spam for me?
A: Admins CAN clear spam for you. But don't rely on them being quick as they often have more important things to do. Just tame up an arthropluera.